Insight Global is seeking a Senior ServiceNow Developer / Architect for a top enterprise client onsite in Chicago IL, Richmond VA, or Albany NY. This individual will serve as a senior technical lead and platform architect, owning the design, development, governance, and technical direction of enterprise ServiceNow solutions. The ideal candidate combines deep hands-on engineering expertise with strong architectural judgment and experience across ITSM, CMDB, HAM, SAM, integrations, and automation. This is an opportunity to establish technical standards, influence the ServiceNow roadmap, mentor developers, and lead major platform modernization initiatives while remaining directly involved in development and delivery. This is slated to be a 6-month contract-to-hire engagement that can provide a starting hourly rate between $60 - $70 depending on candidate background.
Day-to-Day:
Serve as the senior technical lead and architect for enterprise ServiceNow solutionsDesign, develop, and govern scalable solutions across ITSM, CMDB, HAM, SAM, integrations, and automationEstablish and maintain ServiceNow architecture and technical standardsRemain hands-on with platform development, configuration, scripting, and integrationsLead architecture decisions for complex ServiceNow implementationsDrive platform modernization and future ServiceNow expansion initiativesBuild and support REST/SOAP integrations and Integration Hub solutionsOversee platform security, ACLs, scoped applications, and data-model designSupport platform upgrades, release controls, troubleshooting, and automationMentor developers and provide technical leadership across delivery initiativesPartner with stakeholders to influence the ServiceNow technical roadmap and platform governanceMust-Haves:7+ years of hands-on ServiceNow development and platform engineering experienceExperience leading complex ServiceNow implementations and architecture decisionsAdvanced JavaScript and Glide API expertiseStrong knowledge of ServiceNow data models, ACLs, platform security, and scoped applicationsStrong ServiceNow ITSM experienceHands-on experience with CMDB, HAM, and SAMFlow Designer and Integration Hub experienceREST/SOAP API development and enterprise integration experienceKnowledge of MID Server concepts and platform automationExperience with Business Rules, Script Includes, UI Actions, workflows, and custom applicationsAbility to lead solution architecture, platform governance, and technical delivery while remaining hands-onPlatform upgrade, release control, troubleshooting, and technical standards experienceServiceNow Certified System Administrator (CSA) Bachelor’s degree in IT or related field, or equivalent professional experience