About the role
Prospect Blue is working with a client in Richmond, VA to find a Collections Analyst! We're working with a well-established distribution company that's adding a Collections Analyst to its credit team. This is a good fit for someone who likes working accounts, solving problems, and partnering closely with sales.
What you'll do:
Collect past due balances on assigned accounts and negotiate payment plans, keeping the sales team in the loop on accounts of concern Follow up daily on open CODsHandle calls and emails from branch staff and customers to take payments, answer billing questions, and resolve credit issues Reconcile accounting records with customers Review lien waivers for accurate legal language and tie them back to accounting records Work with sales and the Senior Credit Analyst on large projects to assess and reduce risk Issue demand letters on escalated accounts and decide when an account should go to outside collections Help branches work through disputes
What you bring:
Strong problem solving and sound judgmentA customer-first approach and clear communication Comfort with high transaction volume, multiple priorities, and deadlines Close attention to detail and the ability to reconcile accounting records Basic negotiating skills Basic proficiency with Excel and WordA team-oriented working style
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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