Partner Experience Leader, Embedded Payroll
certexamdbNew York (NY)
Partner Experience Leader, Embedded Payroll
Posted yesterday
certexamdbNew York (NY)
SENIORITY
Manager
About the role
Certexamdb is seeking a Head of Partner Experience to shape and scale customer experience strategies for our Embedded Payroll services. You will lead a CX team, implementing innovative strategies and managing relationships with partners.
Ideal candidates have 10-15 years in CX roles, strong data analysis skills, and a proven track record in high-growth settings. Join us in building exceptional experiences!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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