Mechanical Tech Support Specialist - Heating Equipment

Posted today

nescoAkron (OH)

Heating, Air Conditioning, and Refrigeration Mechanics and Installers Industrial Process Furnace and Oven Manufacturing

SENIORITY

Mid

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About the role

Nesco Resource, LLC is hiring a Technical Customer Service Representative in Cleveland, OH for a temp-to-hire opportunity. The role emphasizes mechanical aptitude and problem solving to assist customers with pellet stoves and heating products. You will diagnose issues, guide customers through steps to resolution, and improve product knowledge through training and hands-on learning. This on-site position offers growth and customer-focused service delivery.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.