Cyber Lab Operations & Helpdesk Manager

Posted yesterday

bcmcArlington (VA)

Network and Computer Systems AdministratorsComputer Systems Design Services

SENIORITY

Senior

About the role

BCMC in Arlington, VA seeks a TEN Lab Manager to join our IT support services desk supporting a U.S. Government customer. You will lead first-level Help Desk activities, assist with new user setup, manage tickets, and support lab operations. The role requires DoD clearance, U.S. citizenship, and strong collaboration across locations. You will help deploy new technologies, maintain assets, and ensure compliant SOPs while delivering dependable customer service.

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