Life and Health Insurance Associate

Posted 2 days ago

virtual vocationsDenver (CO)

Customer Service RepresentativesAll Other Insurance Related Activities

SENIORITY

Junior

About the role

Providing exceptional customer service, the full-time Business Associate 1 Customer Service will serve as a primary contact for members and providers, assisting with benefit verification and claim status while working remotely from Pennsylvania. Key responsibilities Handle customer inquiries regarding eligibility, benefits, and claim status in a professional manner Document all customer interactions accurately and maintain compliance with HIPAA regulations Educate members on web portal resources and assist with navigation Required qualifications One to two years of customer service experience Bachelor's degree preferred Life, Health, and Accident License preferred Working knowledge of medical terminology and HIPAA guidelines is a plus Proficiency in Microsoft Office applications

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.