Shift Lead
buffalo wild wingsOceanside (CA)
About the role
Shift LeadThe Shift Lead helps lead daily restaurant operations by supporting the management team, coaching Team Members, and creating an exceptional guest experience. This role is responsible for ensuring operational excellence, maintaining food and safety standards, driving sales, and fostering a positive, high-energy team environment.
Key Responsibilities:
Lead daily shift operations while delivering an outstanding guest experience.
Coach, develop, and support Team Members to drive performance and engagement.
Ensure compliance with food safety, alcohol service, and company standards.
Monitor labor, service, and operational efficiency throughout each shift.
Conduct pre-shift meetings and provide real-time coaching.
Support hiring, training, and retention of Team Members.
Promote sales initiatives and company loyalty programs.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent.
Minimum age to serve alcohol as required by state or local law.
Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.
Previous restaurant leadership experience in a high-volume, full-service environment preferred.
Strong leadership, communication, and guest service skills.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.