Rooms To Go is seeking a skilled Furniture Journeyman Repair professional to restore customer and showroom furniture to like-new condition in our fast-paced retail and logistics environment. In this hands-on role, you will inspect pieces for structural and cosmetic damage, perform detailed wood, upholstery, leather, and finish repairs, and ensure each item meets our quality standards before delivery or display. You will use a wide range of repair tools and materials, match colors and finishes, and document work accurately while collaborating closely with customer service, sales, and warehouse teams. This position offers the opportunity to deepen technical repair skills, learn large-scale retail and distribution operations, and contribute directly to customer satisfaction and store performance in a team-focused, results-driven culture. Inspect customer returns and showroom pieces for structural and cosmetic damage Perform skilled repairs on wood, upholstery, leather, mechanisms, and finishes Use hand and power tools, clamps, fillers, and touch-up materials safely and accurately Match colors, grains, and finishes to restore like-new furniture appearance Document repairs, parts used, and time standards in work orders or repair systems Coordinate with customer service, sales, and logistics teams on priorities and schedules Maintain a clean, organized workshop and follow safety and quality standards Load, unload, and move furniture as needed to and from repair areas Advise team members on repair feasibility, costs, and best restoration approaches Support continuous improvement in repair quality, efficiency, and customer satisfaction Furniture repair Wood repair and refinishing Upholstery repair Leather repair and recoloring Color matching and touch-up Use of hand and power tools Mechanical/recliner mechanism repair Damage assessment and diagnostics Work order and documentation systems Safety and OSHA practices Formal apprenticeship or journeyman-level training in furniture repair or woodworking (preferred) Vocational or technical training in woodworking, upholstery, or finishing (preferred) OSHA safety training or equivalent workplace safety certification (preferred)
