Office Coordinator

CURRENT REALITYEver worked somewhere where the office role feels like an afterthought?Leadership doesn't communicate clearly.You're expected to "just handle it" with no authority.You spend your days reacting to problems instead of preventing them.And even though you're capable of helping the business move forward, you're stuck answering phones and pushing paperwork.You know you're capable of more.You naturally notice what needs to happen next.You follow up without being asked.You don't wait for someone else to solve problems.You enjoy creating order, keeping people accountable, and helping projects move forward.A BETTER FUTUREAt Decksouth, the office is the operational backbone of the business.This role is not about sitting behind a desk waiting for work to arrive.It's about helping projects, customers, vendors, and teammates stay aligned from the first phone call through project completion.You'll work closely with ownership, sales, production, and clients to keep opportunities moving and prevent things from falling through the cracks.You'll have ownership.You'll be trusted.And you'll play a critical role in helping a growing company deliver an exceptional customer experience.We run on accountability, communication, and continuous improvement.If you're the type of person who naturally asks, "What's next?" and "How can we make this better?" you'll fit right in.THE OPPORTUNITYWe're hiring an Office Administrator / Operations Coordinator to help keep our sales and production teams organized, prepared, and moving forward.Day-to-Day ResponsibilitiesAnswer incoming customer inquiries and route opportunities appropriatelySchedule appointments and manage calendarsMaintain JobTread and project recordsCoordinate permits, documentation, and project setupOrder materials and confirm supplier deliveriesFollow up with customers, vendors, and team membersTrack project readiness and proactively identify missing itemsSupport showroom operations and customer visitsHelp improve systems and processes as the company growsUltimately Your Job Is SimpleKeep opportunities moving.Keep projects organized.Make sure nothing falls through the cracks.HOW SUCCESS IS MEASUREDLeads are contacted quickly and consistently followed up withCustomers feel informed and cared for throughout the processUpcoming projects are fully prepared before production beginsJobTread files are accurate and organizedPermits, documents, and materials are completed on timeTeam members know what is expected and whenProblems are identified before they become emergenciesOpportunities don't get lost due to lack of follow-throughYOU'D BE A GREAT FIT IFYou are naturally proactiveYou don't wait to be told what to doYou enjoy following up and keeping things movingYou are highly organized but not rigidYou communicate confidently with customers and teammatesYou take ownership when something needs attentionYou enjoy improving systems and processesYou thrive when juggling multiple prioritiesYou get satisfaction from helping a team winTHIS ROLE IS NOT FOR YOU IFYou prefer to only complete assigned tasksYou need constant supervisionFollowing up feels uncomfortableYou avoid difficult conversationsYou struggle to stay organized when multiple priorities compete for your attentionYou prefer routine over problem-solvingYou are waiting for someone else to take initiativeOUR IDEAL CANDIDATEThis person is equal parts organizer and initiator.They're not a micromanager.They're not a bureaucrat.They're not waiting for permission.They naturally ask:What needs to happen next?Who am I waiting on?What deadline is approaching?What could fall through the cracks?How do I move this forward?They create momentum while keeping the details organized.COMPENSATIONStarting salary: $40,000+ annually based on experiencePerformance bonuses availableGrowth opportunities available as responsibilities expandLong-term advancement opportunities for the right personNEXT STEPSEmail your resume to:jobs@decksouth.comQualified candidates will be asked to:Complete a few screening questionsSubmit a short 2-minute video introductionWe review every application carefully and will reach out to candidates who appear to be a strong fit.Thank you for your interest.Visit Decksouth.com to learn more about who we are and the work we do.Benefits:Dental insuranceHealth insurancePaid time offProfessional development assistanceVision insuranceWork Location: In person