Medical Communication Associate

Job Description: Medical Information Manager-This position is for Global Medical Information (North America Region) Develop and communicate appropriate, quality and timely responses to requests for medical information in NA Develop and implement medical information support materials Report potential adverse events and product issues to appropriate teams Support management of medical information providers Responsibilities 70% of Time Job Function and Description Develop and communicate appropriate, quality and timely responses to Medical Information requests

• Internally or in collaboration with Medical Communications and Global Medical Teams, develop and communicate timely, accurate responses to unique and escalated inquires
• Develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions) 30% of time Support management of medical information providers
• Manage compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting Qualifications Education and Experience Requirements A medical or scientific degree is required (PharmD, MD, or PhD preferred) 5-7 years of related work experience preferred 2 years of experience in the bio pharmaceutical industry, preferably within a matrix structure 2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety) Experience managing projects is preferred Knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines is preferred Key Skills, Abilities, and Competencies Focus on accountability and ownership Good written and verbal communication abilities, including scientific writing Strong scientific acumen Strong attention to detail Complexity and Problem Solving Development of Medical Information materials in alignment with Global Medical Team and regional requirements