About the role
The Guest Service Captain at Towne Park delivers exceptional hospitality to hotel guests, working with the Account Manager to meet or exceed service standards. This role includes coordination, on-site decision-making when urgent, and guiding colleagues to provide aggressive hospitality.
Responsibilities include greeting guests promptly, assisting with door, parking and bell services, maintaining guest confidentiality, and reporting issues to management.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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