Retail Sales Representative

Posted 17 days ago

bedrosians tile stoneSouth San Francisco (CA)

SENIORITY

Entry

About the role

Retail Sales Representative As a retail sales representative you enjoy assisting clients with their project needs. You provide insightful and valuable design suggestions and application recommendations, creating an effortless and enjoyable shopping experience for the client. You are ambitious and eager to close a sale and go the extra mile to make sure a client's order is handled with care from beginning to end. You are dedicated to nurturing existing relationships with industry professionals and seek to gain new connections that allow you to increase your sales achievements. You are patient, helpful, and friendly to clients. Retail sales representatives are responsible for working with both retail clients and industry professionals to promote the Bedrosians product line and gain business. You must uphold our high standards of customer service and demonstrate professionalism at all times. You are responsible for educating clients on our products and providing appropriate suggestions and solutions. You are responsible for communicating all company and manufacturer recommendations and warnings for product application and installation. You are responsible for communicating with your clients during every aspect of the sale to ensure their satisfaction.

Duties:

Greet and assist clients with selections and follow-through on their orders
Promote the Bedrosians product line
Gain knowledge of all current and new product lines
Develop relationships with industry professionals to increase business
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Maintain a neat and organized workspace
Assist with conducting inventory counts
Maintain showroom and sample department organization and presentation
Prepare and deliver bank deposits if required
Review on order report daily
Meet monthly sales quotas
Multitask and prioritize work through effective time management
Work cooperatively in team environment
Participate in weekly branch meetings
Write thank-you notes to clients
Upsell clients when possible
Focus on increasing sales to meet branch sales plan

Work within the framework of the company's defined policies, procedures, goals and directives. Any other duties required of the position

Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or retail Sales Representative positions. These crossover duties may include but are not limited to:

Gain knowledge of all current and new product lines
Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
Comply with all safety policies and protocols

Minimum Qualifications:

College Degree or equivalent Design Degree preferred 1-2 years of retail sales or customer service experience
Friendly and outgoing personality
Positive attitude
Excellent Computer skillsExcellent and professional phone skillsExcellent verbal and written English communication skills
Self-motivated and proactive-willing to take the extra step!
Excellent understanding of design and color
Possess a flexible work schedule
Ability to lift up to 50 lbs.
Prior experience in the tile and stone industry is a plus
Design experience is a plus
Bi-lingual in Spanish is a plus

Company Overview: In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. ValuesWe value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.