Utilities Meter Technician I - III (Career Path)

Essential Functions: The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Reads and records consumption of residential and commercial water meters with mobile and hand-held reading devices or on work orders; verifies that readings are within parameters and troubleshoots problems related to meters and reading equipment. Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks, etc. and may be required to respond to emergency callouts or assist the Field Operation crews with system repairs or other tasks. Posts notices at physical locations in regard to billing, customer information, encroachment issues and perform work required to keep meter pits accessible. Performs disconnect for non-payments and locks the meter as appropriate due to delinquency of account. Checks for unauthorized usage and illegal hook-ups. Records findings and reports to Lead or Supervisor. Assists with backflow and cross-connection control program by verifying and recording backflow device information and reporting suspicious activity. Investigates water leaks at the meter to determine if issue is on city or customer side; informs customer or lead/supervisor of findings. Disconnect customer water as requested for necessary repair and/or maintenance work. Maintains records of reads, work performed and materials used. Operates, maintains, and troubleshoots various equipment and tools associated with work activities, which may include electronic meters, laptop computers, tablets, automated meter infrastructure (AMI) programming units, command links, hand-held computers, hand tools, and other various supplies. Answers general questions regarding billing or other utilities-related subjects; provides information to the public related to water meters and utility billing. Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals. Contributes to the efficiency and effectiveness of the department service to its customers by offering suggestions and directing or participating as an active member of a team. Assists higher level Field Technician staff as assigned.

Minimum Qualifications: High School Diploma or valid equivalent; and Possess (or obtain within eighteen (18) months of hire) and maintain a Florida Department of Environmental Protection Level III Water Distribution License. Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida driver's license.

Supplemental Information: Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Accurately and expeditiously receives and delivers messages and information to the appropriate individuals. Ability to prepare accurate and thorough written records and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed. Knowledge and ability to learn and operate various software utilized with the meter reading system. Knowledge of Meter Reading & Services rules, regulations, policies, and operating procedures. Knowledge of appropriate steps to take when shutting off and turning on a water meter. Knowledge and ability to correctly operate and maintain equipment and tools associated with work activities. Ability to accurately keep maintenance and calibration records, reports, and schedules. Ability to effectively communicate both orally and in writing. Ability to perform basic mathematical calculations involving meter reading. Ability to assist customers with questions and inquiries while in the field. Ability to safely drive a variety of light duty vehicles. Ability to understand and follow oral and written directions.

Physical and Sensory Requirements / Environmental Factors: Physical Ability: While performing plan examination functions, tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds). Tasks may involve extended periods of time at a keyboard or work station. While performing inspections, tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (50 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Plan Review essential functions are regularly performed without exposure to adverse environmental conditions. Performance of inspection functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, bright/dim light, machinery, traffic hazards, toxic agents, or heights.

Benefits: Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the City's benefit package. The City of Boynton Beach's comprehensive benefits package includes: Student Loan Forgiveness Health Insurance Dental Insurance Vision Care Plan Basic Term Life Insurance Supplemental Life Insurance Dependent Life Insurance Accidental Death and Dismemberment Insurance City Pension Plan Short Term Disability and other Supplemental Plans Long Term Disability Insurance Employee Assistance Program 457 Savings Plan (three options) Paid Annual Leave / Vacation Bonus Vacation Hours 12 Paid Holidays Paid Sick Leave / Family Sick Leave Educational Assistance Program *( Depending on budget funding ) On-site Training Program Wellness Program Pre-Paid Legal and Identity Theft Protection Plans Credit Union Tax Deferred 125 Premium Plan Flexible Spending Account Direct Deposit Social Security