Remote Life Insurance Care Specialist
talentifyKansas City (KS)
About the role
NTT DATA seeks a Customer Care Associate to provide frontline service to life insurance policyholders, agents and internal customers. This remote role requires residence in the continental United States and availability Monday–Friday 7:00 am–7:00 pm Central Time, with potential Saturday shifts.
You will handle 75–100 calls daily, process policy updates and premium changes, review documents for completeness, and ensure data accuracy while meeting CSAT and SLA targets.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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