Senior Relationship Manager, Mortgage & Housing

Posted 2 days ago

equifaxDenver (CO)

Sales Managers Mortgage and Nonmortgage Loan Brokers

SENIORITY

Manager

SALARY

$152,000 - $180,000 per year

Apply

About the role

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is looking for a Senior Relationship Manager in Mortgage & Housing.

What you'll do:

Responsible for leading and driving the partnership, across Mortgage & Housing at the customer and across Equifax for the largest, most strategic and most complex accounts
Responsible for leading the innovation, development, and implementation the strategic plan with the customer that drives growth, retention, and proven ROI for the customer
Maintain close strategic partnerships across the customer organization, understanding customer KPI's and success metrics and business operations, market challenges and short-term initiatives
Lead and facilitate sales presentations and proposals to use Equifax solutions in a way that improves customer revenues, return on operations, reduces risk, and lowers expenses
Be seen as the key trusted partner through credibility, reliability, business intimacy and customer centricity
Lead partnership with sales resources - account team - to exceed revenue goals, leading coordination of EFX resources and SSEs to implement the operational plan
Manage existing business agreements and relationships, including the management and oversight of customer onboarding and solution delivery, fulfillment, use, and overall customer satisfaction
Identify, recommend, and implement improvements for using Equifax solutions, based on customers' feedback and through collaboration with internal Equifax partners
Lead the territory strategy and customer account planning
Grow existing business relationships by identifying process and operational improvements to solution delivery, customer use, and solution impact to customers' financial priorities
Conduct, moderate and facilitate product trainings for customers on current or prospective products the customer is using or evaluating
Collaborate on and manage inputs to the Equifax revenue forecasting and pipeline management processes, updating revenue opportunities according to company policy and practice
Lead the coordination of customer data and insight to internal Equifax product and executive teams to ensure improved product development, marketing, and sales Increase customer satisfaction through customer engagement and support
What experience you need 10+ years of related Mortgage & Housing experience, preferably in sales, marketing or relationship management
Bachelor's degree, or equivalent work experience - masters preferred
Strong relationship management and business development/sales skills
Ability to work effectively with individuals and groups in managing customer relationships
Excellent presentation, verbal and written communication skills
What could set you apart
Communication: Excellent verbal and written communication skills

Organization: Exceptional organizational skills

Analytical skills: Ability to analyze data and market trends Conflict resolution: Ability to manage conflicts effectively Empathy: Ability to demonstrate empathy Teamwork: Team-oriented individual Leadership: Demonstrated leadership skillsIT skills: Efficient IT skillsCRM knowledge: Knowledge of customer relationship management (CRM) Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current base salary range is $152,000 to $180,000.00. This position is also eligible for our sales incentive compensation program at approximately 43%#LI-JD1#LI-RemoteWe offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-Georgia-RemoteUSA Washington-DC (Reston VA)

Function: Sales and Account Management

Schedule: Full time

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.