Subscription Renewal Specialist

Posted today

virtual vocationsDenver (CO)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSoftware Publishers

SENIORITY

Senior

About the role

Owning the complete execution of customer renewals, the full-time Subscription Renewal Specialist will manage pricing negotiations, maintain renewal data in Salesforce, and collaborate with cross-functional teams to ensure timely renewals in a hybrid/remote environment. Key Responsibilities Lead subscription pricing negotiations and manage discount requests tied to annual pricing uplifts Facilitate monthly user audits and manage overage alignment discussions with customers Provide renewal forecasts and risk insights to leadership while managing at-risk renewals Required Qualifications 2+ years of experience in SaaS renewals, order management, or customer success operations Working knowledge of subscription renewal processes, including pricing and contract terms Experience in customer negotiations and protecting pricing/discount guardrails Proficiency in Salesforce and experience with finance/ERP/billing systems Proven ability to collaborate cross-functionally to drive renewal execution

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.