Title Support Specialist
bettercloudBuffalo (NY)
About the role
BetterCloud in Buffalo, NY is seeking an Account Support Representative - Titles to ensure customer and dealership satisfaction with titles-related processes. You will build relationships with Titles Clerks and dealership reps, act as primary contact for customers, and leverage Salesforce/Tableau to resolve inquiries. Responsibilities include proactive communication, problem resolution, updating internal systems, and collaboration with Sales and other teams to improve the customer experience
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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