TikTok Shop - Logistics Strategy Manager

Posted today

tiktokLos Angeles (CA)

LogisticiansGeneral Warehousing and Storage

SENIORITY

Manager

About the role

About the TeamThe global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.Responsibilities- Developed and execute logistics operation solutions for TikTok Shop merchants in the US market, focusing on improving adoption of platform logistics service to achieve win-win-win situation: user experience, merchant efficiency and platform business are all improved.- Analyze merchant logistics models and supply chain structures to identify opportunities to improve fulfillment performance and cost efficiency.- Design and implement strategic initiatives that encourage merchants to adopt platform logistics services.- Collaborated with logistics operations teams, product teams, and category teams to drive the implementation of logistics solutions and operational improvements.- Built monitoring frameworks to track logistics performance, fulfillment efficiency, and operational outcomes.- Continuously evaluate logistics performance and refine strategies to improve service quality, fulfillment speed, and cost efficiency.Minimum Qualifications- Bachelor's degree or above in Supply Chain, Logistics, Business, Economics, or related fields.- 5+ years of experience in e-commerce logistics, supply chain operations, fulfillment strategy, or related fields.- Familiarity with logistics ecosystems such as third-party logistics providers, warehouse, transportation and last mile operations- Strong analytical skills and the ability to use data to support operational and strategic decisions.- Strong Project Portfolio Management skills.PreferredQualifications- Experience in cross-border e-commerce, marketplace logistics, or large-scale fulfillment operations.- Understanding of logistics service providers, supply chain models, and warehouse operations.- Experience working on logistics strategy, supply chain consulting, or fulfillment operations initiatives.- Strong cross-functional collaboration skills and the ability to drive complex projects.Req ID: A213407A

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