Fire Protection Operations Manager

Posted today

boutique recruitingGurnee (IL)

First-Line Supervisors of Firefighting and Prevention Workers Fire Protection

SENIORITY

Manager

SALARY

$95,000 per year

Apply

About the role

Position Title: Fire Protection Operations Manager

This is a high-impact leadership opportunity for an experienced fire protection professional ready to take ownership of operations and grow into executive leadership. A well-established national fire protection and life-safety company is seeking a Fire Protection Operations Manager to lead its Gurnee, Illinois operation. This role will oversee technicians and office support staff while driving scheduling, productivity, service quality, team development, customer relationships, and overall operational performance. The ideal candidate brings at least 5 years of private-sector fire protection or life-safety experience, proven leadership of technicians or field teams, and hands-on knowledge of kitchen hood suppression systems. This person must be equally comfortable leading people, understanding the technical work, and stepping into the field when needed.

Salary: $95,000 / Year

Responsibilities:

Lead and manage a team of 7-10 fire protection technicians and office support staff
Oversee daily scheduling, workflow, productivity, and service quality across field operations
Hire, train, coach, and develop employees while conducting team meetings and performance reviews
Track KPIs, labor efficiency, and operational performance to drive consistent results
Ensure compliance with NFPA standards, AHJ requirements, and company safety policies
Manage customer relationships and resolve escalated service or operational issues
Oversee inventory, vendors, purchasing, and operational costs while partnering with sales and operations on customer and project needs

Requirements:

5+ years of private-sector fire protection or life-safety experience
Proven leadership or supervisory experience managing technicians or field service teams
Hands-on kitchen hood suppression experience with systems such as ANSUL, Amerex, Pyro-Chem, Kidde, or Range GuardStrong knowledge of fire extinguishers and commercial fire protection service requirements
Strong customer service, communication, and team leadership skills
Ability to work onsite in Gurnee, Illinois in both office and field environments
Ability to travel approximately 6-8 times per year, with limited multi-day travel

Preferred Qualifications:

Experience with emergency and exit lighting
Working knowledge of fire alarms, sprinkler systems, or backflow systemsNAFED certificationNICET certification or applicable fire protection licenses
Broader experience across commercial fire protection and life-safety systems

Benefits:

Medical, dental, and vision insurance
Optional short-term and long-term disability coverage 401(k) with a company matchPTOPaid holidays
Relocation assistance available for qualified candidates
If you're an experienced fire protection leader who understands the technical side of the business and knows how to build, lead, and develop a strong team, apply today.#LI-IR1 #LI-CC1

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.