Guest Services Night Auditor — Front Desk & Reservations Pro

Posted yesterday

jsk hospitalityLouisville (KY)

Hotel, Motel, and Resort Desk Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

Junior

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About the role

Residence Inn Louisville Northeast is seeking a Front Desk/Guest Services associate to be the first point of contact for guests, delivering warm, brand-standard service from arrival to departure. You will handle check-ins/check-outs, reservations, payments, and guest requests while upselling rooms and promoting hotel amenities. Flexibility for nights and weekends is required; a professional appearance and positive attitude are essential.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.