Data Entry Support Specialist
Posted 31 days ago
soleraNew York (NY)
Data Entry KeyersComputer Systems Design Services
SENIORITY
Junior
About the role
Data Entry Support Specialist The role involves providing support for Solera customers who value our products and services. Due to the wide variety of solutions available, from websites to standard applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc.We need people who provide quality data entry support, do their job proactively, and don't let stressful situations take them out of their performance. Proactively performs audits of own work or that of others to ensure compliance with established procedures. May work with standalone data systems or enterprise-wide tools supporting activities such as marketing lead tracking, fulfillment, manufacturing, and equipment maintenance or materials transactions.Processing of data from vehicle accident reports/assessmentsDigitization of data from vehicle accident reports/assessmentsCheck the entries for correctness and completenessSelection and processing of photos from vehicle accident reports/assessmentsAnonymization of photos from vehicle accident reports/assessments for data protection reasonsTake responsibility for all duties relating to compliance procedures, especially data securityContribute to and maintain knowledge base articles and documentsFluent language skills in German and a good level of English, additional language is an assetKnowledge and experience with Microsoft Windows (10/11) and MS Office SuiteRecognition of correlations between software, hardware, and operating systemAnalytical and naturally inquisitive with good questioning skills and good attention to detailAble to communicate well and build rapport with people at various levels of a businessA desire to go the extra mile team and take personal responsibility for resolving issuesHigh learning agility and ability to apply knowledge learnedInterest and pleasure in working in a collegial environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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