Vice President of Health Center Services in Phoenix- Integrated Care/FQHC/Behavioral Health Required

Vice President of Health Center Services in PhoenixTerros Health is pleased to share an exciting and rewarding opportunity for a Vice President, Health Center Services in Phoenix, AZ.Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life!If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Hope, Health, and Healing, we encourage you to apply!Full-time; Salaried Monday-Friday Excellent Compensation & Full Benefits Package including 401K8+ years of progressive leadership in healthcare operations, preferably in integrated care, FQHC, or behavioral health settings required Experience with a breadth of multi-disciplinary programs, including grant administration, implementation and execution required Demonstrated success leading complex multi-site clinical operations and large interdisciplinary teams Strong knowledge of AHCCCS, Medicaid managed care, FQHC operations, and value-based care models Demonstrated success in operational leadership, financial and budgetary management, and team developmentThe Vice President, Health Center Services (VP HCS) provides senior leadership for Terros Health's network of health centers, ensuring high-quality, accessible, culturally responsive care across all programs and service lines. Reporting to the Chief Clinical Officer, the VP HCS is responsible for operational excellence, clinical integration and execution, patient access, financial performance, and workforce development across all Health Center sites. This role ensures that each health center delivers coordinated, whole-person care aligned with Terros Health's mission and strategic priorities in a unified, aligned, compliant, and high-quality fashion.Duties include:LeadershipLead the strategic direction and operational excellence of all Terros Health Centers, ensuring alignment with organizational goals and the CCO's and CMO's clinical and medical visionsLead and develop Health Center Senior Directors and support clinic-based leadership and staffDevelop and implement standardized workflows, staffing models, and operational practices that support integrated care delivery best practices in a cohesive wayPartner with the VP Specialty Services, Sr. Director Clinical Operations, Medical Directors, and other key partners to ensure seamless coordination across programs and locationsClinical Integration and Care Model ExcellenceAdvance integrated primary care–behavioral health models across all health centers in partnership with CMO, CCO, Medical Directors and other key partnersEnsure consistent implementation of evidence-based practices, trauma-informed care, and patient-centered, whole-person care principlesCollaborate with the VP of Quality, Director of Nursing, Medical Director Primary Care, and Medical Director Behavioral Health to support clinical quality and provider performanceQuality, Compliance, and Performance ManagementDrive performance on quality metrics, value-based care measures, and patient experience outcomesEnsure compliance with AHCCCS, HRSA/FQHC requirements, state licensing, and internal policies.Maintain high standards of safety, documentation, and regulatory adherenceEnsure coordination across programs and service lines to create a consistent, seamless patient experienceFinancial and Business PerformanceManage health center budgets, productivity targets, service mix and financial performance in partnership with Finance and Operational teamsCollaborate with administrative support teams to optimize scheduling, patient access, eligibility referral management and throughput to support revenue cycle performanceCollaborate with the Senior Director Revenue Cycle and Director of Contracting to ensure payer alignment and operational steadinessWorkforce Leadership and DevelopmentLead, mentor, and develop senior clinic leadershipSupport recruitment, retention, and competency development for multidisciplinary teams.Foster a culture of accountability, collaboration, and continuous improvementPatient Access, Experience, and Community EngagementEnsure health centers deliver exceptional patient experience, timely access, and culturally responsive carePartner with Patient Access & Eligibility leadership to streamline front-end processesRepresent Terros Health in community partnerships, health plan relationships, and local initiatives that support population healthBusiness Development and Growth OpportunitiesIdentify unmet patient needs and coordinate with CCO and CMO to find ways to close those gapsPartner with ODEA on grants and marketing opportunitiesContinually assess community needs and complete environmental scans to identify growth opportunities at regional, location, service based, and community levelsFoster a team environment of continuous improvement and mindful programmatic and service expansion and developmentBenefits & WellnessMultiple medical plans - including a no premium plan for employees and their familiesMultiple dental plans - including orthodontiaFinancial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support4 Weeks of paid time off in the first yearFloating Holiday each calendar year9 Paid HolidaysWellness programPet InsuranceGroup life and disability insuranceEmployee Assistance Program for the Whole FamilyPersonal and family mental and physical health accessProfessional growth & development - including scholarships, clinical supervision, and CEUsTuition discounts with GCU and The University of PhoenixWorking Advantage - Employee perks and discountsGym membershipsCar rentalsFlights, hotels, movies and moreQualificationsBachelor's degree in Healthcare Administration, Public Health, Nursing, Behavioral Health, or related field required. Master's degree preferredMinimum 8 years of progressive leadership in healthcare operations, preferably in integrated care, FQHC, or behavioral health settingsExperience with a breadth of multi-disciplinary programs, including grant administration, implementation and executionDemonstrated success leading complex multi site clinical operations and large interdisciplinary teamsStrong knowledge of AHCCCS, Medicaid managed care, FQHC operations, and value based care modelsDemonstrated success in operational leadership, financial and budgetary management, and team developmentAbility to lead through influence, build strong cross functional partnerships, and drive organizational changeMust have valid Arizona driver's license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health's driving policyMust have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming roleMust pass a Background check, Drug Screen, and TB Test