Remote Partner Success Manager
$110,000 to $130,000 annually
ApplyRemote Partner Success Manager
Posted today
SENIORITY
Lead
SALARY
$110,000 to $130,000 annually
About the role
- Drive Enthusiasm and Advocacy: Deliver high-energy, compelling partner engagements—using storytelling, visuals, and real impact examples to make partners excited about Clasp’s creativity.
- Champion Strategic Growth: Push conversations beyond the present. Ask deeper questions about multi-year goals, hiring strategies, and industry shifts to uncover expansion opportunities.
- Know the Work: Stay fluent in the details of Clasp’s creative output, talent fulfillment roadmap, and performance metrics, so you can credibly advise partners.
- Facilitate Onboarding and Alignment: Partner with sales and implementation teams to streamline launches, ensuring clarity and consistency from pre-sale through steady state.
- Lead Technical Problem-Solving and Enablement: Guide partners through onboarding, scoping, and translating requirements into actionable builds; deliver training and change management support to ensure adoption and long-term impact.
- Monitor and Optimize Performance: Analyze partner metrics and feedback to identify risks and opportunities, balancing long-term strategy with responsive day-to-day support.
- Collaborate Cross-Functionally: Present materials developed by internal teams with authority and context, ensuring partners see the full value of Clasp’s work.
- Act as a Trusted Advisor: Serve as a subject matter expert, offering training and insights to maximize the value partners derive from Clasp’s services
- Partner Engagement: Conduct high-impact business reviews and regular touch points to enhance partner satisfaction and expand Clasp’s value What You’ll Need:
- Experience in account management, customer success, management consulting, or other client/customer-facing role
- Proven problem-solving and analytical skills to identify partner challenges and risks and design effective solutions
- Relationship-building and communication skills with the ability to foster trust, understanding, and alignment across diverse audiences
- Excellent communication skills and the ability to think strategically while executing tactically, balancing long-term goals with immediate partner and business needs
- Collaborative mindset with experience working across multiple departments to build cohesive strategies and implement cross-functional initiatives
- Adaptability and resilience to navigate the fast-paced, evolving landscape of a high-growth company
- Familiarity with education benefits, workforce development, or upskilling programs
- Experience working with human resources and/or talent acquisition stakeholders Understanding of healthcare industry
- What We Give In Return
- Competitive cash and equity compensation
- Health benefits (health, dental, & vision), 401kCommuter benefits
- Flexible PTO policy
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
