Distribution Driver & Packer

Posted 10 days ago

manna metropolitan area neighborhood nutrition allianceCoatesville (PA)

Light Truck Drivers Local Messengers and Local Delivery

SENIORITY

Junior

SALARY

$20 an hour

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About the role

Distribution Driver & PackerThe Distribution Driver & Packer supports both meal packing and delivery operations to ensure clients receive medically tailored meals safely, accurately, and on time. This role is responsible for packing and staging meals according to MANNA's dietary cycle menus and client selections, assisting with loading delivery vehicles, and completing deliveries across the Greater Philadelphia region and Southern New Jersey. The position also ensures compliance with food safety standards, HIPAA requirements, and vehicle maintenance protocols.

Essential Functions:

Meals Packing & Staging Accurately pack client meals according to daily menu cycles, dietary modifications, and individual client selections
Prepare shipping boxes and ensure accurate labeling in coordination with the shipping team
Stage and load delivery trucks with appropriate meals for assigned routes; verify counts against delivery manifests
Delivery Operations Safely operate MANNA vehicles to drive assigned delivery routes and distribute meals according to prescribed dietary modifications and client choice in an accurate and timely manner
Utilize routing software on a MANNA-issued smartphone to navigate routes, contact clients, and maintain delivery records
Adapt routes as needed to accommodate traffic, weather, or special delivery considerations
Communicate proactively with the Transportation or Operations team regarding delays, incidents, or route challenges
Adhere to all applicable PA and NJ traffic laws and safe driving practices
Verify delivery accuracy and ensure all meals are distributed to the correct recipients
Follow all food safety protocols, including proper handling, storage, and monitoring of refrigeration temperatures
Maintain strict adherence to HIPAA guidelines to protect client confidentiality
Client Interaction & Service Provide professional, courteous, and empathetic service to clients during all interactions
Serve as a positive ambassador for MANNA, reinforcing trust and reliability
Use sound judgment and problem-solving skills to address delivery issues or client concerns in real time
Observe and report relevant client needs or concerns to the appropriate supervisor
Vehicle & Facility Support Maintain cleanliness and organization of delivery vehicles, including cab and refrigeration units
Complete vehicle logs twice daily, including mileage and temperature checks
Report vehicle or refrigeration maintenance needs promptly
Conduct inventory checks and assist with organization of refrigerators and freezers
Participate in departmental meetings and support general distribution operations as needed
Other duties as needed or assigned.

Required Skills and Abilities:

Valid driver's license with a clean driving record
Strong verbal and written communication skills
Excellent interpersonal and customer service skills
Strong time management skills with the ability to meet delivery deadlines
Demonstrated problem-solving and decision-making abilities
Ability to work independently while remaining responsive to team communication

Education and Experience: High school diploma or equivalent. Previous delivery, transportation, or customer service experience preferred

Working Conditions:

Hybrid position providing support across facility distribution operations and field-based delivery services
Ability to drive for extended periods (6–10 hours per shift)
Ability to read and interpret information on paper and digital devices (including smartphones)
Ability to lift and carry up to 50 pounds on a regular basis
Ability to climb stairs and walk to and from client residences
Work performed in varying weather conditions

Additional Requirements: All offers of employment with MANNA are contingent upon the successful completion of a standard credentialing process, including a criminal background check, driving record review, and drug screening. These screenings are subject to annual re-verification as a condition of continued employment.

Salary: $20 an hour

Benefits: Health and Vision insurance, Dental insurance, FSA, Pre-tax Commuter Spending Account, Life insurance, Disability insurance, 401(k) plan with match, PTO up to 12 days in year one plus 5 sick days, 11 paid holidays plus two 'floating' holidays per year and 3 special PTO days.

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