Guest Relations Representative Arlington, TX

Posted 3 days ago

six flagsArlington (TX)

Amusement and Recreation Attendants Amusement and Theme Parks

SENIORITY

Junior

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About the role

Guest Relations Representative Arlington, Texas

Job Category: Admissions/Guest Services

Directly responsible for assisting guests with day-to-day operations in Guest Relations, Lost & Found, the Ride Information Center, and Ticket Will Call.

Responsibilities include: Responding to guest inquiries, addressing comments and concerns Providing accessibility accommodations for rides and attractions, answering phone lines, and managing lost-and-found reports. Guest Relations staff are empowered to resolve guest issues and ensure the delivery of world-class guest service. As the face of the park, this role requires excellent communication skills, a professional and friendly demeanor, and above-average verbal and written abilities. Six Flags park knowledge is a plus!

Qualifications:

Must be at least 18 years of age with a high school diploma or equivalent
Strong knowledge of park policies and procedures
Excellent written and verbal communication skills
Basic proficiency with computers and phone systems
Professional, self-motivated, and enthusiastic attitude
Strong teamwork skills and ability to collaborate effectively with others
Availability to work a flexible schedule, including nights, weekends, and holidays

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