Software Development Engineer, AWS Field Experience
a w sDallas (TX)
Software Development Engineer, AWS Field Experience
Posted today
a w sDallas (TX)
SENIORITY
Lead
About the role
AI-Powered Enablement Experiences Developer Build the AI-powered enablement experiences that help AWS field teams learn, practice, and engage customers with the right content at the right time. As an SDE II on AFX Enablement Technology, you will own backend and full-stack work across AI coaching and learning, content enablement and governance, and external customer engagement. Key job responsibilities: Design and implement scalable, reliable backend services and APIs using AWS-native technologies (Lambda, DynamoDB, S3, API Gateway, ECS/Fargate, Step Functions).Build full-stack experiences spanning backend services and modern web and voice front ends. Build AI learning, coaching, and assessment capabilities: conversational and voice coaching, dynamic scenario generation, programs, and a unified model of the seller. Integrate enablement capabilities into one seller experience through clean APIs and shared services. Apply agentic and GenAI patterns (retrieval, embeddings, orchestration, tool and agent integration) to content generation, search, de-duplication, and summarization. Work in a fast-paced, AI-first development process, using tools like Kiro and Amazon Quick to accelerate design, implementation, and delivery. Own operational excellence for your services: monitoring, alarming, on-call participation, and continuous improvement of availability, latency, and cost. Write high-quality, well-tested, maintainable code, participate in design and code reviews, and mentor junior engineers.
Basic Qualifications:
3+ years of non-internship professional software development experience.2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience.1+ years of Object Oriented Design experience. Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
Preferred Qualifications:
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
Bachelor's degree in computer science or equivalent.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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