Director of Rooms: Guest Experience Leader
kalahari resortsPocono Manor (PA)
Director of Rooms: Guest Experience Leader
Posted 2 days ago
kalahari resortsPocono Manor (PA)
SENIORITY
Mid
About the role
Kalahari Resorts & Conventions is seeking a Director of Rooms to oversee Front Office, Housekeeping and Laundry operations. You will collaborate with the General Manager on projects and manage performance across all Rooms Division functions, including PBX, Concierge, and Bell Staff.
As a member of the executive team, you will lead with love, drive guest satisfaction, and align teams to the resort’s standards and budget targets while delivering exceptional experiences across our properties.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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