Lobby Concierge & Guest Experience Champion
sonesta hotels international inHarahan (LA)
Lobby Concierge & Guest Experience Champion
Posted 5 days ago
sonesta hotels international inHarahan (LA)
SENIORITY
Entry
About the role
Sonesta Hotels International Corporation is seeking a Lobby Ambassador (Finance) to welcome guests and manage the first impressions of arrivals. You will monitor lobby traffic, direct queues, and support Concierge, Bell, and Front Desk services to ensure efficient check-in and guest satisfaction.
The role emphasizes delivering the GUEST model—greeting guests, making eye contact, identifying needs, solving requests, and thanking guests—while collaborating with colleagues to maintain high service
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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