Customer Service Representative - Trainee - 580

Posted 2 days ago

dxp enterprisesDallas (TX)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Customer Service Representative – Trainee - 580USA:TX:Dallas | Sales | Full-Time

Summary: Under the direction of the Sales VP, the Sales Professional will develop strategic plans and forecasts for accounts, communicate effectively internally and externally, resolving customer issues proactively, grow and maintain sales territory, identify new sales opportunities, understand customer visions and supply chain objectives to provide proactive solutions, build relationships with decision makers, exceed sales goals and provide routine cost savings reports. Responsibilities of the Sales Trainee include, but are not limited to:

Successfully complete a comprehensive 6–12-month training program covering, but not limited to:
Application Engineering.
Marketing.
Operations.
Customer Service.
Branch Training Rotation.
Sales & Product Training.
Processing sales via computer and phone.
Writing and entering orders into system.
Light purchasing and handling quotations.
Developing and identifying new sales/service opportunities within assigned sales territory.
Building and sustaining customer relationships
Interacting with internal company resources to achieve goals.
Qualifications of the Sales Trainee include, but are not limited to:
BS in Mechanical Engineering.
Must be willing to travel.
Must have a customer-service oriented mentality.
Excellent oral and written communication skills.
MS computer knowledge.
Communicate well with other internally and externally – be able to resolve unique customer requests and challenges.
Good analytical and problem-solving skills for dynamic environment essential for market share growth.
Self-starter ability to work productively with minimal supervision.

Additional Information

Working Conditions: Office and Car Travel

Travel: Travel within the DFW region.

Hours: Monday-Friday, 8am-5pmEducation: Bachelor's degree in mechanical engineering preferred Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

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