Customer Service Manager

Key Responsibilities: Beat last quarter's $81,000 - $118,000 number without burning the pipeline Turn a $81,000 - $118,000 budget into measurable relentlessly curious growth Pull the supportive case study that closes a stalled Bismarck deal Walk the Bismarck, ND territory and know it better than the map Carry the brand voice into every cold call and every caption Tune the ad creative until the sales marketing cost-per-lead drops What You'll Bring Comfort presenting to a ND-wide audience without a script Comfort steering sales marketing conversations toward a decision Manager fluency in Complaint Handling, with Presentation Skills on your roadmap The instinct to ask "what would change your mind?" before debating A knack for Customer Feedback Analysis that colleagues quietly come to rely on Critical thinking skills and sound, independent judgment Booz Allen Hamilton turned a frustration with sales marketing into a low-drama business that now serves customers far beyond ND. Nobody at Booz Allen Hamilton will hover over your shoulder; we hand you the keys and trust you to drive. Beginning at $81,000 - $118,000, your growth is mentored, your benefits are full, and your hours flex to match life in Bismarck, ND. Reposted with today's stamp, the Bismarck, ND opening still needs filling. There's a manager role with your name on it at Booz Allen Hamilton; come claim it.