Remote Onboarding Success Specialist

Posted today

1valetPhoenix (AZ)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

A technology company in Phoenix, Arizona, seeks a Customer Success Specialist to ensure new customers successfully adopt their platform. The role involves guiding customers through onboarding, providing training, and collaborating with various teams to optimize customer experience. Ideal candidates should have more than 3 years in Customer Success or Account Management, strong communication skills, and the ability to simplify software for non-technical users. This position offers flexibility, competitive pay, and various employee perks.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.