Pet Care Front Desk
ccrp petsNorth Brunswick (NJ)
About the role
Benefits: 401(k)
401(k) matching
Company parties
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Front Desk Associate – All American Pet Resorts (North Brunswick)
Must have professional experience in a pet care setting
Do you love dogs and people? We’re looking for a Front Desk Associate who can provide exceptional customer service, manage check-ins and check-outs, and isn’t afraid to roll up their sleeves and jump in with the pups when needed.
This is not a sit-behind-the-desk kind of job. Our front desk team sets the tone for the whole customer experience — both human and canine — and also knows how to back up the staff behind the scenes when needed.
Responsibilities: Greet customers warmly and handle check-ins, check-outs, and reservation updates
Answer phones, respond to emails, and manage scheduling
Provide friendly, accurate info about services, pricing, policies, etc.
Maintain accurate records of vaccination, feeding instructions, and medications
Assist with cleaning, feeding, walking, and general care as needed (including kennel work)
Communicate clearly with both the customer and the back staff to ensure smooth transitions and happy dogs
Requirements:
Professional experience in a pet care setting is required (vet, pet resort, daycare, etc.)
Strong customer service skills — friendly, patient, and solution-oriented
Ability to multitask in a fast-paced, dog-filled environment
Willingness to step into back-of-house roles when needed
Comfortable handling dogs of all sizes and temperaments
Perks
Competitive pay
Free pet care services
PTO + 401(k) with company match
Supportive, professional team environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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