Senior Fulfillment Continuous Improvement Specialist
$92,440 - $138,660 per year
ApplySenior Fulfillment Continuous Improvement Specialist
Posted yesterday
SENIORITY
Senior
SALARY
$92,440 - $138,660 per year
About the role
- Lead network-wide process analysis and implement SOPs that drive consistency and reliability across fulfillment centers
- Independently manage complex improvement projects from identification through sustainment — owning scope, approach, and outcomes
- Design and evaluate pilot programs to validate new processes before full-scale rollout
- Apply statistical analysis to validate improvement hypotheses and assess process capability
- Develop KPIs and metrics to track and demonstrate supply chain improvement effectiveness
- Establish and enforce control plans and sustainment mechanisms to protect gains and prevent regression after project close
- Partner with Engineering and Operations teams to implement and optimize automated systems including robotics, sorters, and conveyor, and technologies
- Apply CI methodology to identify opportunities within automated workflows, reducing downtime, improving throughput, and increasing system reliability
- Develop and maintain Total Preventive Maintenance (TPM) programs for automated equipment and conveyance systems, including PM schedules, inspection checklists, and escalation protocols
- Monitor OEE (Overall Equipment Effectiveness) metrics for automated systems and drive structured improvement actions when targets are missed
- Lead sustainment reviews and audits to ensure automation-related improvements are maintained over time and embedded in standard work
- Collaborate with vendors and internal technical teams to integrate CI principles into equipment commissioning, changeovers, and upgrades
- Track and report on PM compliance, equipment reliability trends, and automation uptime as part of overall performance management
- Apply advanced statistical methods to analyze process capability, validate hypotheses, and quantify improvement impact
- Establish and maintain performance baselines; develop enterprise-level dashboards and reporting tools for senior stakeholder visibility
- Translate voice of customer into measurable, data-driven performance metrics that inform prioritization and investment decisions
- Ensure data integrity through partnerships with IT and analytics teams; optimize underlying analytics systems
- Mentor and guide CI team members and cross-functional team members on tools, frameworks, and problem solving approaches
- Effectively communicate complex CI insights and outcomes to senior stakeholders, adapting content and framing to audience
- Facilitate Kaizen events and cross-functional workshops to drive rapid, structured problem-solving at scale
- Drive adoption of improvements through structured change management and sustained stakeholder engagement
- Represent the voice of the customer in prioritization and decision-making discussions with leadership
- Manage projects from conception through execution, ensuring alignment with company goals and CI strategy
- Collaborate with cross-functional teams to implement best practices and standard operating procedures across the network
- Develop and maintain project plans, timelines, and budgets; proactively manage risks and escalate blockers
- Build sustainment into every project plan — defining ownership, audit cadence, and response protocols before project closure
- Green Belt or Black Belt Six Sigma certification, OR 3+ years of hands-on Lean Six Sigma experience in a complex operational environment
- Proven track record independently leading end-to-end CI projects with measurable, sustained results
- Experience with statistical analysis tools and methods (e.g., Minitab, process capability, hypothesis testing)
- Strong ability to communicate complex analytical findings to senior leadership and nontechnical stakeholders
- Experience facilitating Kaizen events and leading structured problem-solving workshops
- Bachelors Business, Analytics, or Engineering
- Experience in supply chain, warehouse, or distribution center environments
- Demonstrated ability to mentor and develop junior CI practitioners
- Experience with advanced data visualization tools (Tableau, Power BI) and enterprise reporting
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend$750 annual professional development budget$25 monthly Grubhub credit
- Company rewards and recognition program
- And more!
- We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments.
- We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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