Office/Apprenticeship Assistant

Company Description IEC Florida East Coast Chapter is a professional trade organization serving the electrical and low-voltage contracting industry across the Florida East Coast region. The chapter focuses on workforce development, apprenticeship training, and continuing education to support both new and experienced electrical professionals. IEC Florida East Coast partners with contractors, apprentices, and industry stakeholders to promote safety, quality, and career advancement. The organization offers structured apprenticeship programs and member services designed to strengthen the electrical construction community. Team members contribute to an environment that values learning, professionalism, and service to the industry.Role Description The Office/Apprenticeship Assistant is a full-time, hybrid role based in Palm Beach Gardens, FL, with some work-from-home flexibility. This role supports day-to-day office operations and the administration of apprenticeship programs, including answering calls and emails, greeting visitors, and providing information to members, instructors, and apprentices. Responsibilities include maintaining records and databases, processing registrations, assisting with class schedules, preparing documents and reports, and organizing files and materials. The Assistant will help coordinate meetings and events, handle basic billing or payment processing, and support customer service needs for students and contractors. This position works closely with office staff and leadership to ensure a smooth, professional, and learner-focused environment.QualificationsCandidates should possess strong Communication skills, including clear written and verbal communication and professional interpersonal skills.Candidates should possess Administrative Assistance and Office Administration skills, such as scheduling, records management, data entry, and organizing documents.Candidates should possess Customer Service skills, including responding to inquiries, supporting apprentices and members, and resolving routine issues professionally.Candidates should possess basic Accounting skills, such as handling invoices, payments, and simple financial recordkeeping.Proficiency with office software (e.g., Microsoft Office or Google Workspace) and comfort working with databases and online systems.Strong attention to detail, reliability, and ability to manage multiple tasks in a fast-paced office and training environment.Ability to work on-site in Palm Beach Gardens, FL, with some remote work, and collaborate effectively with a small team.Previous experience in an office, educational, or apprenticeship setting is beneficial; high school diploma or equivalent required, postsecondary education is a plus.Work EnvironmentThe office culture is one of honesty and collaboration with a relaxed, semi-professional dress code unless meeting with partners. We strive for a fun, open, stress-free environment, even in times of stress; the ideal candidate is easy-going and dedicated. Office hours are somewhat flexible; some after-hours work will be required.        BenefitsPaid holidays/vacation; employee health insurance stipend after 90 days; office closes early most Friday’s; office is closed between Christmas and New Year’sPhysical DemandsThe employee is required to stand; walk, sit; talk; hear; use the computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  We are an EOE.SalarySalary is based on experience and may range between $52-$62k/yr