Office Coordinator

Location: New York NY 10003-7023 Job Duration: 6 months Contract with possible extension

What You’ll Do: Serve as a representative of the administrative teams (including legal, finance, and operations) to both business units and their artists and labels, addressing issues, gathering feedback, and advocating for business unit needs within the organization. Act as point of contact for questions pertaining to operational functions across the organization, serving as a focal point of information and defining internal processes and procedures. Understand how to troubleshoot problems effectively and identify the right teams to interact with in order to get reliable solutions and answers. Advise on digital product supply chain and operations, and manage complex digital release set-ups in accordance with client and campaign specified needs (QC, timed releases, rights management, etc.)Assist with the setup and day-to-day management of distribution and publishing agreements across business units, incl. advance payments, tracking of new deliveries and terminations. Focus on clear, solution-based responses to internal and external queries regarding client questions. Ability to handle high volume inbound needs from clients and ensure they are being addressed in a timely manner. Assist in the training and continued education of team members working within the systems, across all applications.

Who You Are: Multi-tasker with supreme attention to detail, follow-through and effective prioritization. Patient and empathetic. Effective communicator on phone, email, and in person. Resourceful, problem solver, and takes initiative - an expert and motivated troubleshooter. Spanish language skills preferred, but not required.