Customer experience Association

Posted 3 days ago

exxonmobil usaDetroit (MI)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$55.25/hr

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About the role

📌 Job Title: Customer Experience Associate🏢 Company: ExxonMobil💵 Pay: $55.25/hr – $65.25/hr🎓 Experience: No Experience Required🌎 Eligibility: U.S. Citizens Only🧑‍💻 Work Type: Remote | Full-Time🌟 About the RoleExxonMobil is seeking a customer-focused and motivated Customer Experience Associate to join our remote support team. This is an excellent opportunity for individuals looking to start their professional career, as no prior experience is required. Successful candidates will receive comprehensive training and ongoing support.

🛠️ Key Responsibilities: Respond to customer inquiries via phone, email, and chatProvide accurate information regarding products, services, and account-related questionsResolve customer concerns in a professional and timely mannerDocument customer interactions and maintain accurate recordsEscalate complex issues to the appropriate departments when necessaryDeliver a positive customer experience with every interactionFollow company procedures and quality standards🎯 QualificationsU.S. citizenship requiredNo previous customer service experience necessaryStrong communication and interpersonal skillsBasic computer and typing proficiencyAbility to work independently in a remote environmentExcellent problem-solving and organizational abilitiesReliable internet connection and dedicated workspace✨ What We OfferCompetitive pay: $55.25/hr – $65.25/hrFully remote work-from-home opportunityPaid training and onboardingCareer growth and development opportunitiesSupportive and inclusive team cultureComprehensive benefits package for eligible employees

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