Clerical Associate

Schedule: 7am-3pm and 12pm-8pm (2 shifts are available)

Location: New York, NY 10029 Required: Bilingual Spanish Shifts for these two workers will be one from 7am-3pm and one from 12pm-8pm. Purpose of Position: Responsible for all Front Desk operations, including scheduling, check in /out, co-pay collections, registrations, My-Chart enrollments, Bio-metric enrollments, meeting and greeting patients. Monitors the environment of the practice ensuring patient and staff safety Collaborates with clinical staff to ensure patients receive the best possible care Participate in meetings and huddles when necessary Monitors and facilitate the proper usage of Patients’ Kiosks for virtual visits Interacts and communicates with patients with Behavioral Health needs Practices contingency plans are initiated during emergencies such as IT and power outages Monitors compliance as per OMH, JC, and CMS standards Provides HIPPA compliant patient appointment information with agencies and other sites as required Monitors equipment and clinic environment -may submit work orders as needed Assist with Performance Improvement & Quality Assurance reports and data collection Calls patients to remind of upcoming appointments Monitors show rates closely and shares with providers Requisitions in-house supplies Assists in other units within Behavioral Health as needed Performs other related duties as assigned