Customer Success Operations - Remote
yo ai labsSeattle (WA)
Customer Success Operations - Remote
Posted 4 days ago
yo ai labsSeattle (WA)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustom Computer Programming Services
SENIORITY
Senior
About the role
Job Description: Job Description Sales / Revenue / CS Operations Expert Job Type: Contractor
Location:
RemoteRole Overview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.
Key Responsibilities:
Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
Manage revenue tools including quoting, billing, ticketing, and project management systems.
Build and optimize sales and customer success workflows.
Maintain accurate data and reporting across connected systems.
Identify and resolve operational or policy-related challenges.
Create clear documentation, reports, and process guidelines.
Support system adoption and operational improvements.
Requirements:
4+ years of experience in Sales, Revenue, or Customer Success Operations.
Hands-on CRM configuration and management experience.
Experience with at least two revenue-related tools outside the CRM.Strong operational judgment and problem-solving skills.
Excellent written and verbal communication.
Strong understanding of data accuracy, reporting, and workflow management.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.