Order Processor - Inside Sales

Posted yesterday

central states industrial csiGrand Prairie (TX)

Order Clerks Industrial Supplies Merchant Wholesalers

SENIORITY

Entry

SALARY

$21.00 - $24.00 per hour

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About the role

Order Processor - Inside Sales

Pay: $21-$24 per hour (Actual pay will be based on experience, skills and internal equity)

Location: Grand Prairie, TXThe Order Processor - Inside Sales is the foundational training role within the Inside Sales organization at CSI.This role is designed for individuals who are building proficiency in CSI systems, processes, and Inside Sales customer service expectations while handling a reduced and structured workload under close supervision. The primary objective of this role is successful progression into the Inside Sales Representative 1 (ISR 1) role within approximately 618 months, based on performance and development readiness. About CSICSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

What You'll Do:

Process basic orders (e.g., CSI Store, drop ship, standard items) accurately and efficiently
Enter and maintain order, customer, and account data within ERP and CRM systems
File all documents consistently and accurately in the DMSRespond to internal and external inquiries with urgency and professionalism, setting clear expectations
Enter RMAs within established timelines and escalate issues appropriately

Education & Training:

High school diploma required; college credits desired; technical/mechanical emphasis preferred.
Experience 0-3 years experience in a customer service, order entry, operations, or related support role.
Experience working in ERP, CRM or order-management systems, preferred.
Equivalent experience demonstrating readiness to learn systems, maintain accuracy, and communicate professionally may be considered.
Why Join CSI?Competitive compensation: $21-$24 per hour.
Growth-focused, team-oriented culture
Diverse, high-impact industrial projects
Strong benefits + career development support

Benefits & Perks: CSI offers a competitive benefits package including:

Health and wellness benefits
Paid time off
Retirement planning options
Tuition reimbursement and continuing education support
Opportunities for internal career advancement
Company lunches, team events, and community volunteer opportunities
Work Environment / Physical Requirements

Our environment emphasizes accountability, respect, teamwork, and continuous learning. This role is primarily office-based, Monday-Friday, with limited travel. It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required. CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process. Equal Opportunity EmployerCSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability. Applicants must be authorized to work in the United States. CSI participates in E-Verify.

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