Retail Banking: Customer Service Supervisor & Team Coach

Posted 14 days ago

mechanics bankSeattle (WA)

Customer Service RepresentativesCommercial Banking

SENIORITY

Mid

About the role

Mechanics Bank is seeking a full-time Customer Service Supervisor (Retail) at the Ballard Branch in Seattle. You will lead CSR staff, coach on sales and service, and help ensure smooth branch operations and regulatory compliance. You will partner with the Branch Manager to drive sales, manage scheduling, and deliver outstanding customer experiences while supporting community engagement and employee development. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.