Hotel Front Desk Guest Service Agent
holiday inn express molineMoline (IL)
Hotel Front Desk Guest Service Agent
Posted 3 days ago
holiday inn express molineMoline (IL)
SENIORITY
Junior
About the role
Job Description:
Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team! Must have weekend availability.
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Essential Duties and Responsibilities:
Provides high-quality customer service.
Handles guest reservations.
Answers and transfers phone calls.
Handles guest check-ins and outs along with questions, complaints, etc.
Shuttles the guests to and from the airport.
Other duties as required with the department.
Qualifications and Requirements:
Previous hotel or relevant customer service experience.
Proficient in Microsoft Excel, Word, and Outlook.
Ability to work weekends and holidays.
Hotel Address: 2100 69th Ave., Moline, IL 6126EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this