Head of Content Design for AI-Driven UX
servicenowSanta Clara (CA)
Head of Content Design for AI-Driven UX
Posted yesterday
servicenowSanta Clara (CA)
SENIORITY
Manager
About the role
ServiceNow is seeking a visionary Head of Content Design to lead the content design function across our digital products and platforms. You will collaborate with Product, UX, AI, and Engineering to ensure content is clear, consistent, and aligned with user needs.
You will own strategy, mentor a team of designers, establish standards for UI and conversational content, and drive impact through user research, OKRs, and cross‑functional partnerships.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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