Winery Operations Manager
split rail wineryGarden City (ID)
$60,000
ApplyWinery Operations Manager
Posted yesterday
split rail wineryGarden City (ID)
SENIORITY
Senior
SALARY
$60,000
About the role
Split Rail is a small urban winery making serious wine without taking ourselves too seriously. We're looking for an experienced hospitality leader to run the day-to-day operation, lead our team, and become the person who keeps the many moving pieces of a small winery pointed in the same direction. This is not simply a tasting room manager position. The right person will oversee staff, scheduling, customer experience, private events, wine club operations, vendors, inventory, and the endless assortment of small operational details that keep a winery humming. We care more about leadership, judgment, organization, and ownership mentality than whether you can recite every sub-AVA in Burgundy. What you'll own: Lead, coach, and support a small tasting room and hospitality team Build schedules and manage staffing, coverage, time-off requests, and call-outs Set expectations and hold staff accountable while maintaining a positive team culture Oversee daily tasting room operations and customer experience Manage private event inquiries, bookings, staffing, logistics, and execution Help grow private events and group experiences Oversee wine club service, member issues, releases, pickups, and customer communication Coordinate inventory, purchasing, vendors, supplies, and routine operational needs Resolve customer issues and make day-to-day decisions without everything needing to land on the owners Help manage POS/customer systems and recurring administrative tasks Coordinate newsletters, promotions, website/calendar updates, and other basic marketing execution Maintain simple systems and checklists so important tasks and deadlines don t live entirely inside someone s head
What we're looking for:
Meaningful experience directly managing people Hospitality, winery, restaurant, events, retail, or similarly customer-driven management experience Comfortable giving feedback, handling conflict, and having difficult conversations when necessary Strong organizational skills and ability to juggle competing priorities Good judgment and confidence making decisions independently Warm, natural hospitality instincts Comfortable working in a small business where job descriptions occasionally develop tentacles Able to thrive in a culture that is creative, informal, irreverent, and occasionally chaotic while still maintaining high standards Wine experience is strongly preferred, but genuine management ability matters more than encyclopedic wine knowledge Schedule flexibility, including regular weekend availability Ability and willingness to work weekends, private events, and occasional evenings as needed Comfortable with a hospitality schedule that does not follow a traditional Monday Friday workweek The person we're hoping to find: You don't need someone standing over your shoulder telling you what to do next. You enjoy leading people and creating structure, but you re not interested in turning a small creative business into a beige corporate wasteland. When something goes sideways, your instinct is generally I'll handle it. You can laugh, adapt, make a decision, and still hold people accountable. Compensation Starting salary approximately $60,000 $68,000, depending on experience. Benefits and paid time off included. This is a full-time management position. Compensation will be discussed based on experience and the scope of responsibility the candidate is prepared to take on. To apply Send us your resume along with a short note telling us: What makes you good at managing people? We don't need a formal cover letter. We'd much rather hear a real answer.
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