Quality Analyst: Elevate Quality & Coaching

Posted today

taskus holdingsSan Antonio (TX)

Quality Control AnalystsTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

TaskUs Holdings, Inc. is seeking a Quality Analyst to perform audits and evaluations across our customer interactions. You will ensure monthly or weekly evaluation targets are met, coaching teammates for performance improvements and reporting outcomes to the team. Ideal candidates have a background in quality analysis, strong Excel/Sheets skills, and a customer-centric approach. The role emphasizes continuous improvement and cross-team collaboration. #J-18808-Ljbffr

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

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Your notice period

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