Business Operations Associate (AI Tooling)

Work with non-engineering teams across Nimble (operations, finance, sales, supply chain, recruiting, HR and others) to find manual, repetitive work and replace it with tools Build and maintain internal tools for capacity planning, customer forecasting, pricing, billing, candidate sourcing and KPI reporting Build Slack bots and assistants that answer questions using our warehouse, robot and financial data Support your tools after launch: fix issues, help users, and follow up on whether they’re being used Help the rest of the team get more out of AI coding tools, including our shared Claude Code setup and documentation Define and monitor KPIs and keep the data behind them accurate Make sure anything that touches billing, customer or employee data, or production systems, has the right review and approvals Analyze data and bring recommendations to leadership This role is for someone who wants to do business operations work and also build the tools behind it. Understanding of how software is structured (data types, functions, APIs, databases, version control); comfortable using AI agents to write code, and comfortable with REST APIs, Git and the command line. Bachelor’s degree in Computer Science preferred; Mathematics, Engineering or a related technical field also considered. Creative, intellectually curious, and able to scale steep learning curves quickly. Examples of projects you’ve built with AI coding tools such as Claude Code, Cursor or Codex. Evidence of exceptional ability, especially in an ambiguous environment. Strong analytical skills and good business judgment. Strong written and verbal communication, including explaining technical topics to operations teams and executives. Familiarity with LLM APIs (prompting, tool calling, structured outputs). 1-3 years of experience in software engineering, data/analytics, solutions engineering, or a technical business operations role. Willing to work extended hours as needed. Building Slack bots, MCP servers or other tools used by a team. Web development and deployment (e.g. FastAPI, Postgres, React/TypeScript, Docker). Databricks, dbt, or BI tools such as Sigma. Supply chain, warehousing, logistics or other hard-tech operations. Internship or early experience in consulting, banking or business operations. A GitHub profile or personal projects.