Delivery and Service Associate

Overview: The Delivery associate will provide a world-class customer experience by executing and enhancing the delivery and service of store merchandise to a customer's home. What We Commit ToOur Employee Ownership Values: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrierit's a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationshipswith customers and with each other We act with transparency, fairness, and respect at all times

Responsibilities: Maintain safety and accuracy during the loading and transport of merchandise to prevent damage to the products and customers' homes Efficiently assemble, service, and deliver customer and store merchandise. This may include, but is not limited to, exercise machines, trampolines, basketball hoops, grills, furniture, game tables, bicycles, and other Scheels merchandise Troubleshoot and respond to customer delivery and equipment issues Maintain accurate and detailed records for the store, customer equipment, and delivery trucks Ensure a clean and professional appearance of the Scheels delivery trucks and the delivery area in your store Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals Exceptional problem-solving skills with the ability to troubleshoot and resolve assembly and delivery issues Be respectful of the customer's home and property throughout the delivery process All other duties as assigned

Education & Experience: The ideal candidate must possess a clean, valid driver's license and be an approved driver through DOT (DOT may not apply to all store locations) and Scheels Driving Standards, and be at least 21 years of age. High School Diploma, or General Education Degree(GED), one to three months of related experience or training, or equivalent combination of education and experience is preferred. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits: At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverageincluding medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)

EQUAL EMPLOYMENT OPPORTUNITY: Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.