Head of Utility Success

Overview: You'll own Powertown's municipal and investor-owned utility partnerships end to end — from first conversation to operational deployment. That means building the relationships, structuring the programs, managing the pipeline, and ensuring that signed agreements turn into grid-integrated storage that performs. This is a director-level role, and as the function grows, you'll build the team around it. What you'll own Build and manage Powertown's portfolio of municipal and cooperative utility partnerships, from business development through program go-live and ongoing account management Develop trusted relationships across utility functions — program management, operations, regulatory, and customer programs Set and deliver against program performance targets: enrollment, installed capacity, dispatch readiness, and operational KPIsPartner with utility stakeholders to deepen program scope, unlock adjacent opportunities, and advance long-term strategic alignment Coordinate across internal teams and vendors to keep deployments on timeline and on spec Identify improvements to program design, operational processes, and performance through data analysis and commercial judgment Build the playbooks to scale this function across new markets Must-have qualifications 6+ years of experience in utility partnerships, distributed energy programs, grid-side account management, or large-scale energy project execution Deep familiarity with how municipal and cooperative utilities operate — their procurement structures, program design preferences, and stakeholder dynamics Track record of managing complex, multi-stakeholder initiatives from agreement through execution in a high-growth or evolving market Commercial and regulatory fluency — structure win-win deployments and sustain them Builder mentality: you're energized by the opportunity to create a function, not inherit one Strong communicator; you're credible with utility executives and equally effective coordinating internal teams