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Network & Linux Support Engineer - Broadband Tech

Posted 5 days ago

vistance networksLisle (IL)

SENIORITY

Mid

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About the role

Vistance Networks, based in Lisle, IL, seeks a Technical Support Engineer to provide frontline technical support for broadband and networking products. You will investigate customer issues, reproduce problems in a lab, communicate findings, and work with engineering and escalation teams to drive cases to resolution. You must be responsive and able to succeed in an open, collaborative peer environment. You will troubleshoot networking, Linux, broadband, server, and related platform issues,

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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