Sales Development Representative (Social Commerce)

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jackson jamesLos Angeles (CA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Other Services Related to Advertising

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About the role

Sales Development Representative -A fast-growing social commerce agency is looking for a Sales Development Representative with experience in appointment setting, cold calling or phone-based sales who is keen to build expertise in TikTok Shop. This is an opportunity to join a rapidly expanding team whose work supports emerging consumer brands and established household names. You'll connect with founders, CMOs and e-commerce leaders, understand their growth objectives and book qualified conversations for the Account Executive team. With inbound enquiries and an existing lead database, you'll have opportunities to develop rather than starting from zero.

The Role: Work inbound enquiries and an existing lead database through high-volume daily phone activity. Respond quickly to new leads and connect with the right decision-makers. Understand each prospect’s business, objectives and potential fit for the agency’s services. Book qualified meetings for Account Executives. Follow up with no-shows and reactivate dormant opportunities. Maintain accurate CRM records, clear notes and next steps. Work closely with Account Executives to improve appointment quality and conversion. Develop your understanding of TikTok Shop, creator partnerships and social commerce.

What We're Looking For: Experience in sales development, outbound appointment setting, cold calling or high-volume phone sales. Confidence speaking with founders, CMOs and senior commercial decision-makers. Strong communication, listening and questioning skills. An understanding of e-commerce and digital marketing. Resilience and comfort spending much of the day on the phone. A proactive approach to follow-up and organised CRM management. Openness to coaching and motivation to earn through results. Experience selling agency services, digital marketing solutions or e-commerce software would be beneficial. Previous TikTok Shop experience is beneficial but not essential.

Why Join? Join a fast-growing agency working at the forefront of social commerce. Work with existing leads and inbound enquiries. Receive monthly base pay plus uncapped commission on the deals you source. Build valuable experience selling to founders and senior e-commerce leaders. Develop specialist knowledge of TikTok Shop and creator-led commerce. Opportunities for progression as the sales team grows.

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