L3 MSP Engineer

Posted 3 days ago

midnight blue technology servicesPittsburgh (PA)

Network and Computer Systems Administrators Computer Systems Design Services

SENIORITY

Senior

SALARY

$95,000

Apply

About the role

Ready to Solve the Problems Others Can't? Midnight Blue Technology Services is looking for an experienced L3 MSP Engineer to join our growing Pittsburgh team. This is a hands-on senior-level role for someone who enjoys solving complex problems, working directly with clients, leading technical projects, and taking ownership of challenging environments. You’ll work across a variety of businesses, networks, systems, and projects.

What You'll Do: Troubleshoot complex network, infrastructure, security, and systems issues Perform root cause analysis and develop long-term solutions Serve as an escalation point for challenging technical issues Design, implement, and support network and infrastructure solutions Lead or support projects including cloud migrations and technology upgrades Troubleshoot routing, switching, TCP/IP, DNS, DHCP, and VPN environments Work with firewalls, IDS/IPS, and other security technologies Provide technical recommendations based on client needs Work directly with clients to understand challenges and explain solutions Assist with project scoping, estimating, and documentation Partner with account management and sales teams on technical opportunities Technical Experience We're Looking For Networking: TCP/IP, DNS, DHCP, routing, switching, VPNVirtualization: VMware, Hyper-VCloud: AWS, Azure, Google Cloud Security: Firewalls, IDS/IPS, VPN, EDR, MDMCloud Migrations: Cloud and hybrid infrastructure Microsoft: Microsoft 365 and Share Point You don’t need to be an expert in everything listed, but you should have the depth to learn quickly, troubleshoot independently, and take ownership of complex environments.

What We're Looking For: Previous experience in an MSP or multi-client IT environment Senior-level experience as a Systems, Network, Infrastructure Engineer, or similar Strong networking and infrastructure knowledge Demonstrated ability to troubleshoot complex issues independently Experience designing or implementing technical solutions Excellent documentation and organizational skills Strong customer service and communication skills Ability to explain technical concepts to non-technical clients Comfortable managing multiple projects, priorities, and environments Proactive mindset with strong ownership Why Midnight Blue? Work on challenging technical problems across diverse client environments while continuing to expand your expertise. Midnight Blue invests in its people and provides opportunities for professional growth and development.

What We Offer: Starting salary of $95,000 Healthcare, dental, and vision insurance 401(k)Tuition reimbursement Professional development assistance Opportunities to expand your technical expertise Ready for Your Next Challenge? If you’re an experienced engineer who enjoys complex troubleshooting, project work, technology strategy, and helping clients solve real business problems, we’d love to hear from you. Quick apply with your resumeORGet a head start on our application and aptitude testing process here:https://www.ondemandassessment.com/o/JB-5ZD9AUK97/landing?u=1182753

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.